Account Representative - State Farm Agent Team Member Creston - IA

Account Representative - State Farm Agent Team Member

Full Time • Creston - IA
Responsive recruiter
Replies within 24 hours
Benefits:
  • License Reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency in 2024 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked in college athletics compliance before deciding to return to my hometown and build a business in the community that helped shape me.

Community involvement is incredibly important to me. I currently serve as President of Rotary, am involved with our local Chamber of Commerce, and participate in a variety of events and initiatives throughout our hometown.

Our agency offers a 401(k), paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team both professionally and personally.

Our culture is highly team-oriented, and loyalty is a big part of what makes our office successful. We have each other’s backs, understand our shared goals, and work together to reach them. I’m looking for someone who is coachable, a great team player, and ready to contribute to a common goal. If you want to be part of a close-knit team where everyone works together and supports one another, we’d love to meet you.

ROLE DESCRIPTION:
As Account Representative for Madison Peterson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Willingness to obtain Property & Casualty license.

Compensation: $45,000.00 - $60,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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